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Privacy policy

1. Who We Are

“We,” “us,” or “our” refers to Envision Real Estate BV, with its registered office at Pastoor Nijsstraat 12, 3200 Aarschot, Belgium, and with company number 0761.503.052. We act as the data controller for the personal data we gather through your use of our website.

This Privacy Policy is solely intended to provide you with information regarding the processing of personal data through your use of our website. For our privacy practices related to our services, we refer you to the agreements that may be concluded between us.

Your privacy is important to us. Therefore, we’ve developed this Privacy Policy that sets out how we collect, disclose, transfer, and use (“process”) the personal data that you share with us, as well as the rights you have. Please take a moment to read through this policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our processing of your personal data, or if you wish to submit a request to exercise your rights as set out in Article 4, you can contact us:

(a) Via email: info@envision.be;

(b) By post: Envision Real Estate BV, Pastoor Nijsstraat 12, 3200 Aarschot, Belgium.

2. How We Use and Collect Your Personal Data

Personal data is defined as any information relating to an identified or identifiable natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.) that can be used to directly or indirectly identify a natural person.

The personal data we collect is used for the following purposes:

(a) If you use the contact form on our website, we will use your personal data to reply to your query, via email or telephone.

(b) If you register for our newsletter, your email address will be used to send you newsletters, which may include information about events, new properties, and other updates.

(c) We process your personal data to support the website and enhance your user experience, ensuring the security, availability, performance, capacity, and health of the website.

(d) We process your personal data to enforce or exercise any rights that are available to us based on applicable law, such as for the establishment, exercise, or defense of legal claims.

(e) We may also use your personal data to fulfill our obligations as set out by applicable law.

The following categories of personal data can be distinguished:

(f) Contact Data: If you make use of the contact form, you may be asked to provide your name, address, email address, phone number, and any other personal data that you choose to include in the designated field.

(g) Newsletter Data: If you register for our newsletter, you may be asked to provide your name and email address.

(h) Usage Data: We collect personal data regarding your activities on our website, such as IP address, device type, referral source, language settings, browser type, operating system, geographical location, length of visit, and page views. This information may be aggregated and used to provide more useful insights regarding website use.

The legal basis for processing your personal data is consent for contact and newsletter data and legitimate interest for usage data.

If the legal basis for processing your personal data is consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of any processing done prior to the withdrawal.

3. Retention of Your Data and Deletion

Your personal data will be retained for a period of 26 months for contact and usage data.

Your personal information for the newsletter will not be kept longer than necessary for a specific purpose, and the retention period will be determined as follows:

(a) When you unsubscribe from the newsletter.

If you withdraw your consent or object to our use of your personal data, and such objection is successful, we will remove your personal data from our databases. However, we will retain the necessary personal data to respect your preferences in the future.

This does not prevent us from retaining personal data if required to comply with legal obligations or for the establishment, exercise, or defense of legal claims.

4. Your Rights

This article lists your principal rights under data protection law. To exercise any of your rights, please send us a written request in accordance with Article 1 of this Privacy Policy. We will respond to your request without undue delay, but in any event within one month of receipt.

  • The Right to Access: You have the right to confirm whether we process your personal data and access such data.
  • The Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to have this information corrected.
  • The Right to Erasure: You may request the erasure of your personal data under certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
  • The Right to Restrict Processing: You have the right to restrict the processing of your personal data in certain situations.
  • The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • The Right to Object: You have the right to object to the processing of your personal data on grounds relating to your particular situation.
  • The Right to Complain: If you believe our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with a supervisory authority.

5. Providing Your Personal Data to Others

To provide you with our website, we work with service providers to process and store your personal information. We use the following categories of service providers:

(a) Hosting & Infrastructure

(b) Analytics

(c) Marketing Platforms

(d) Social Media

We may also disclose your personal data if such disclosure is required or necessary to fulfill a legal obligation. We do not disclose your personal data to our social media partners. However, we use social media plugins to direct you to our social media channels and allow interaction with our content.

As such, we do not disclose your personal data to our social media partners. We do, however, make use of social media plugins to direct you to our social media channels and to allow you to interact with our content. These social media channels are Facebook, Instagram, LinkedIn and X. In the event you click such link, such social media service provider may collect personal data about you and may link this information to your existing profile on such social media.

We are not responsible for the use of your personal data by such social media service provider. In such case, the social media service provider will act as controller. For your information only, we have included the relevant links (these may be changed from time to time by the relevant service provider):

(e) Facebook: http://facebook.com/about/privacy;

(f) Instagram: https://help.instagram.com/155833707900388;

(g) LinkedIn: http://linkedin.com/legal/privacy-policy;

(h) Twitter: http://x.com/privacy;

6. International Transfers

We will ensure that any transfer of personal data to countries outside of the European Economic Area will take place pursuant to appropriate safeguards.

7. Cookies

Our website makes use of cookies. For further information relating to our use of cookies, we refer you to our Cookie Policy.

8. Amendments to the Privacy Policy

We reserve the right to modify this Privacy Policy from time to time. You will always be able to consult the most recent version of the Privacy Policy on our website.